Effective Date: July 8th, 2025
At Kelly Green, we believe that good things grow when someone cares—and that includes how we handle your personal information. This Privacy Policy explains what we collect, why we collect it, and how we keep it safe.
1. What We Collect
When you use our website or contact us, we may collect the following information:
- Your name, email address, phone number, and mailing address
- Payment details like billing address or card info (processed securely)
- Information about your business, including company name and size
- Any messages, comments, or photos you submit
- Website usage data (pages visited, time spent, device type, etc.)
2. How We Collect It
We collect information when you:
- Fill out our contact form
- Request a service estimate
- Provide details during onboarding
- Interact with our website (via cookies and analytics)
3. Why We Collect It
We use your information to:
- Respond to your inquiries and requests
- Send service quotes and updates
- Process payments securely
- Improve our services and website experience
- Understand how visitors use our site (so we can make it better)
4. Who We Share It With
We never sell your information. We may share it with trusted partners who help us run our business:
- HubSpot (for CRM and communication)
- Zapier (for workflow automation)
- Mercury (for banking purposes)
- Payment processors (for secure billing)
- Amazon Web Services (AWS) (for website hosting)
- Google Analytics (for understanding website usage)
These providers are required to keep your information safe and private.
5. Cookies and Tracking
We use cookies to improve your experience and analyze website traffic. These tiny text files help us remember your preferences and see how visitors use our site. We may use:
- Essential cookies – to keep the site working
- Analytics cookies – to learn which pages are most helpful
You can adjust your cookie settings in your browser at any time.
6. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children.
7. How We Keep Your Info Safe
We use strong security practices, including:
- Password-protected systems
- Limiting access to authorized team members only
Despite our best efforts, no system is 100% foolproof. But we take your privacy seriously and do everything we can to protect it.
8. Your Rights
You have the right to:
- Ask what information we have about you
- Correct inaccurate information
- Ask us to delete your information (when legally possible)
To make any of these requests, please email us at hello@kellygreenplants.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make any major changes, we’ll post them here so you’re always in the know.